Search Over 30,000 FREE Plugins from the Official WordPress Plugin Directory Repository

YITH WooCommerce Questions and Answers

It allows users of your shop to ask questions on products and answer to them, a tool like in Amazon pages, but that can be also used as a FAQ section

This plugin allows visitors of your shop to ask questions about products. Both admin and other users can answers to them: a useful tool that turns users' doubts into useful information for other users. In fact the plugin can also be used with its FAQ mode, that allows you to use this section of your site as a FAQ page, showing information that many other users might need.

Research states that users read buyers' feedback and reviews before purchasing a product. In this way, they can both solve their doubts and discover new important pre-sale information about the items they are interest in. Can you imagine how many more sales? The more pre-sale information about the products, the more customers feel safe about what they are going to buy and the quicker they will purchase.

Offer your visitors a way to interact asking and answering questions with YITH WooCoomerce Questions And Answers: the perfect way to have a self-sufficient system in which everyone gets what he needs to be always more positive about what he is going to purchase.

Main features

  • Let your users ask a question on specific WooCommerce products.
  • Let your users answer a question on the product page.
  • Manage easily questions and answers.
  • FAQ mode, questions and answers are created only from the back end.

For a more detailed list of options and features of the plugin, please, read the official documentation.

Discover all plugin features and install it in your theme: the result will be extremely satisfying.

Contributors yithemes
Tags answer, answers, ask a question, e-commerce, ecommerce, FAQ, FAQs, frequently asked questions, plugin, pre sale, pre sale question, product, product details, Product Enquiry, Product FAQ, product question, question, question and answer, questions, questions and answers, send question, shop, woocommerce, woocommerce faqs, yith
  1. yith-woocommerce-questions-and-answers screenshot 1

    Set the number of questions to show in the front end for each product, and activate/deactivate the FAQ mode.

  2. yith-woocommerce-questions-and-answers screenshot 2

    Manage questions and answers from a single place in the back end.

  3. yith-woocommerce-questions-and-answers screenshot 3

    Write a new question from the back end, setting text and related product.

  4. yith-woocommerce-questions-and-answers screenshot 4

    Write an answer from the back end for a specific question.

  5. yith-woocommerce-questions-and-answers screenshot 5

    Show the users' question in the "Questions & Answer" tab.

  6. yith-woocommerce-questions-and-answers screenshot 6

    Show answers in the product page and allow users to write an answer.

Important: before of all you have to download and activate WooCommerce plugin, which is mandatory for Yith WooCommerce Questions and Answers to be working. If WooCommerce plugin is active, you just need to activate the Yith WooCommerce Questions and Answers plugin.


YITH WooCommerce Questions and Answers will add a new tab called "Advanced Reviews" inside the YIT Plugins menu item. There you are able to configure all plugin settings.

  1. Unzip the downloaded zip file.
  2. Upload the plugin folder into the wp-content/plugins/ directory of your WordPress site.
  3. Activate YITH WooCommerce Questions and Answers from Plugins page.

Version 1.0.8 - Released: Jan 16, 2017

  • New: WordPress 4.7 ready

Version 1.0.7 - Released: Jun 13, 2016

  • Updated: WooCommerce 2.6 100% compatible

Version 1.0.6 - Released: May 04, 2016

  • Fixed: missing YITH Plugin FW files

Version 1.0.5 - Released: May 02, 2016

  • Updated: plugin compatible with WordPress 4.5
  • Updated: plugin author name
  • Updated: YITH Plugin Framework
  • Update: Changed text-domain from ywqa to yith-woocommerce-questions-and-answers

Version 1.0.4 - Released: Sep 04, 2015

  • Update: language files.

Version 1.0.3 - Released: Aug 12, 2015

  • Tweak: update YITH Plugin framework.

Version 1.0.2 - Released: Jul 28, 2015

  • Fixed: questions excluded from site search

Version 1.0.1 - Released: Jun 30, 2015

  • Added: update YITH plugin framework

Version 1.0.0 - Released: Jun 03, 2015

  • Initial release

Is it compatible with all WordPress themes?

Compatibility with all themes is impossible, because they are too many, but generally if themes are developed according to WordPress and WooCommerce guidelines, YITH plugins are compatible with them. Yet, we can grant compatibility with themes developed by YIThemes, because they are constantly updated and tested with our plugins. Sometimes, especially when new versions are released, it might only require some time for them to be all updated, but you can be sure that they will be tested and will be working in a few days.

How can I get support if my WooCommerce plugin is not working?

If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:

  • Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
  • Deactivate all plugins you are using and check if the problem is still occurring.
  • Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previous listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible. Thanks!

How can I get more features for my WooCommerce plugin?

You can get more features with the premium version of YITH WooCommerce Questions and Answers, available on YIThemes page. Here you can read more about the premium features of the plugin and make it give it its best shot!

How can I try the full-featured plugin?

If you want to see a demonstration version of the premium plugin, you can see that in this page. Browse it and try all options available so that you can see how your plugin looks like.


If you have suggestions about how to improve YITH WooCommerce Questions and Answers, you can write us so we can bundle them into YITH WooCommerce Questions and Answers.


If you have created your own language pack, or have an update for an existing one, you can send gettext PO and MO file use so we can bundle it into YITH WooCommerce Questions and Answers languages.

Available Languages

  • English
Version 1.0.8

Requires WordPress version: 4.0 or higher

Compatible up to: 4.7.2

Last Updated 16 Jan 2017

Date Added: 08 Jun 2015

Plugin Homepage


5 stars
2 ratings


Not Enough Data

Works: 0
Broken: 0

Probably Works.
Considering downloads, would expect problems reported.