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Remetric Live Chat

Live Chat with your visitors from your phone via SMS with Remetric Live Chat.

Remetric puts the power of connecting with visitors in the palm of your hand. You get:

  • Extremely customizable live chat for your visitors to interact with.
  • Chat from your phone: Perfect for the small business owner. Through SMS (text messages), you'll be able to stay in touch with the visitors on your website.
  • Triggers: Start conversations based on your specified criteria. For example, if they've been on your checkout page too long, ask them "Do you need help checking out?"
  • Multiple Agents: Put the power of multiple customer service reps to work for you!

Visit the Upgrade page in the plugin to receive a LIFETIME 50% OFF!

The WordPress Remetric plugin interacts with and uses Remetric.com to deliver files, share data between websites, ensure quick server response times, and real-time data.

Author Dallas Read
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Contributors dallas22ca
Tags customer service, customer support, live chat, live support, marketing
  1. remetric screenshot 1

    Set up your live chat to match your brand.

  2. remetric screenshot 2

    Your live chat box is goes ONLINE when you are in the Convos App. Additionally, you can set your SMS availability. If you're not online, we will collect your leads and send you their information. All times are displayed according to your current time zone.

  3. remetric screenshot 3

    Canned messages are a great way to respond with quick, well-informed answers. If you have a canned message with a shortcode of "hours", simply respond to a chat with "#hours" and we'll fill in the corresponding message - even through text message.

  4. remetric screenshot 4

    Just like in brick-and-mortar storefront, you're going to get the most out of your customers if you are pro-actively approaching them. Triggers allows you to set greetings and messages targeted at specific scenarios.

  5. remetric screenshot 5

    Add other chat agents so that they can lighten your load. On the Availability page, you can set who is available when and how.

  6. remetric screenshot 6

    The Convos app is where you can chat with your all of your visitors.

  7. remetric screenshot 7

    A clean, simple interface ensures you'll find your live chat a breeze (but you'll probably just chat through your phone anyway)!

  1. Upload the plugin files to the /wp-content/plugins/remetric directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the 'Plugins' screen in WordPress.
  3. Find the Remetric tab in WP Admin area.
  4. Visit the "Live Chat Setup" page to set up your agents, availability, & SMS.
  5. Visit the "Convos" page to chat with your online visitors.

1.0

  • Initial release of the Remetric plugin.

Coming soon!

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Version 1.0.0

Requires WordPress version: 3.6 or higher

Compatible up to: 4.7.2

Last Updated 27 Jan 2017

Date Added: 27 Jan 2017

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