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Experience Builder

Build targeted customer journeys with full experience management capabilities. Real time profiling, segmentation, goals and advanced personalization.

From static to personalized customer experience

Customer engagement is the beating heart of business - but for most it is hampered by static online customer experiences. The foundation for better customer experience is personalization - but personalization requires individual customer profiles. These profiles are the result of the digital footprints customers create when interacting with your digital touch points.

Most organizations generate lots of customer data, but it is typically spread across multiple systems, device profiles, domains and channels. They face the challenge of managing interactions across the different online channels and stages in a customer journey. Most CMS platforms are not designed to deliver a personalized customer experience across customer stages and the multitude of devices the visitors are using - in real time.

Experience Builder for WordPress is now enabling millions of site owners to cross the deep technical barriers and embrace the opportunity of the real time personalized one to one customer experience - all from within WordPress.

Context driven personalization

We built Experience Builder for WordPress with a single purpose: help you create stronger customer relationships. Experience Builder for WordPress empower you to deliver interactions and conversations that are more relevant and meaningful to your customers. Experiences that are more personalized, more effective, and more successful.

All the tools and information you need to deliver contextual customer experiences are in one place with Experience Builder for WordPress. No need to log into different systems - everything is now inside WordPress. Personalize content in minutes for every customer, on every channel. Customize interactions from the very first anonymous visit based on visit source, location, time, behavior or content consumption. Experience Builder for WordPress lets you test the performance of personalized content experiences against default content, giving you real-time results for personalization effectiveness.

Learn what works

Build your cross channel experience where you already create your content - inside WordPress. Experience Builder for WordPress extends the user interface with a new Orchestrator window where you define target audience segments, apply variations of your site content and build customer journeys. With Experience Builder for WordPress you get detailed reporting on changes in segments, goals and experiment performance - everything you need, to optimize your customer experiences and updated in real time.

Author Monoloop team
Profile
Contributors MonoloopTeam
Tags a/b testing, content marketing, customer experience, customer journey, experience builder, experience management, experience manager, individualization, marketing, marketing platform, omnichannel, one to one, Optimization, personalization
  1. experience-builder screenshot 1

    screenshot-1.png: Experiences are visible in Pages list.

  2. experience-builder screenshot 2

    screenshot-2.png: New page editing option with Orchestrator tab.

  3. experience-builder screenshot 3

    screenshot-3.png: Test experience variations directly in Orchestator tab.

  4. experience-builder screenshot 4

    screenshot-4.png: Save experience and decide what part of your site it should cover.

  5. experience-builder screenshot 5

    screenshot-5.png: Conditional builder defines your target audience. Full access to deep visitor profile information.

  6. experience-builder screenshot 6

    screenshot-6.png: Inline editing with easy to follow wizards walk you through the creation flow.

  7. experience-builder screenshot 7

    screenshot-7.png: Full overview of active and inactive experiences.

  8. experience-builder screenshot 8

    screenshot-8.png: Full overview of active and inactive audience segments.

  9. experience-builder screenshot 9

    screenshot-9.png: Full overview of active and inactive pages on your site.

  10. experience-builder screenshot 10

    screenshot-10.png: Full overview of active and inactive goals and goal type.

  11. experience-builder screenshot 11

    screenshot-11.png: Real time reporting of active Audiences.

This section describes how to install the plugin and get it working.

  1. Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the 'Plugins' screen in WordPress.
  3. Go to Settings/Monoloop Settings.
  4. Create a Monoloop account.
  5. Click confirmation link in confirmation email.

1.0

  • Initial Release

Does this plugin impact my pageload speed?

No. Our script is asyncrone so all assets are loading in parallel as fast as they can.

If I enable Anti-Flicker, will it impact pageload speed?

No. Anti-Flicker only hides the page content for a configurable time in oder for content injected by Monoloop to be rendered in the background. All your page assets are loading as usual.

Do I own the profiledata from my visitors?

Yes. You are the sole owner of the tracked information. We never share or snoop.

Is the Privacy Center widget mandatory

Yes. Privacy Center is to ensure we are complying with data regulation across the US and EU. For Free accounts Privacy Center is loaded on all pages. For paid accounts it is possible to select where to load the privacy center or redirect to a page where you offer the visitor the same options as the Privacy Center.

What happens if my site exceed the volume in the Free plan?

When included traffic is exceeded Monoloop will stop tracking your site visitors and personalize their site experience. We will send you a email notifying you that your account is running low and a email when Monoloop is disabled. Your account is automatically topped up again every 30 days and your tracking will resume when account is again positive. Optionally you can signup for the paid plan and use account top up to any site volume you require.

Will I have to change settings if moving from Free to Paid plan?

No. Only your options are changed with the switch.

Features:

  • Omnichannel profiling supporting cross channel experiences.
  • Real Time segmentation of site visitors.
  • Inline content creation.
  • Experiences - journeys designed against specific visitor audiences across one or many pages.
  • Goals - pages or profile conditions.
  • Visual test bench
  • Full RESTfull API

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Version 1.0

Requires WordPress version: 3.0.1 or higher

Compatible up to: 4.7.2

Last Updated 05 Jan 2017

Date Added: 14 Dec 2016

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