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CodeBard Help Desk

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

Provide professional support to users in your own language with CodeBard Help Desk. Its professional features include:

  • Unlimited Users
  • Unlimited Agents
  • Unlimited Tickets
  • Unlimited Departments
  • Multi Language
  • Easy Language translation from WP admin
  • English, Spanish (Intl.), Indian (Hindu) languages included
  • Front End Tickets
  • Front End Interface for Users
  • Front End Interface for Support Admins and Agents
  • Easy to Use
  • Private Tickets
  • Email Notifications
  • Ticket and Reply Attachments
  • Support Admins, Support Agents with separate permissions
  • Easy ticket management
  • Responsive
  • Extensible
  • Compatible with all Themes and Plugins
  • Adapts to visuals of any Theme
  • Hooks and Filters

You can check out live Demo at Demo Installation. Try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!

Use Language admin to easily translate your plugin into your own language or change your own language's translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, download this sample language file to translate and then contact us from our contact page to get credited.

Quickstart Guide is here and detailed manual is here. All settings in your Plugin admin has detailed and easy to understand descriptions.


Free support is available through Plugin forum, and Premium support is available through our site.

Remember to follow us on Twitter or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!

Author CodeBard
Profile
Contributors CodeBard
Tags customer service, help desk, help desk system, support system, support ticket system, support-tickets, ticket system, tickets
  1. codebard-help-desk screenshot 1

    User Ticket View

  2. codebard-help-desk screenshot 2

    Ticket creation by User on Front End

  3. codebard-help-desk screenshot 3

    Admin Ticket View

  4. codebard-help-desk screenshot 4

    Admin Ticket Listing

  5. codebard-help-desk screenshot 5

    Support Agent to Department assignments

  6. codebard-help-desk screenshot 6

    Languages admin

  1. Activate the plugin
  2. A "CB Help Desk" menu item will be added to your WordPress Admin Menu. You can access your settings, departments and agents from there.
  3. A welcome screen will get you quick-started.
  4. That's it!

1.0.0

  • Initial release!

To be updated

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Version 1.0.0

Requires WordPress version: 4.0 or higher

Compatible up to: 4.7.2

Last Updated 14 Jan 2017

Date Added: 10 Jan 2017

Plugin Homepage

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1 ratings
101 downloads

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